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Frequently Asked Questions
What makes your bags different from others?

Our bags are crafted using high-end materials and designed with a focus on quality, durability, and timeless style. We were also the first brand to offer piece replacement in case of a manufacturing defect — your satisfaction is our top priority.
Do you offer any warranty or guarantee?

Yes. In case of a manufacturing defect, we offer piece replacement — a policy that reflects our commitment to quality and customer trust.
How should I clean my bag?
  • Do not machine wash.
  • Use a damp cloth and mild soap to gently wipe the surface.
  • Avoid harsh chemicals or abrasive cleaning tools.
  • For best results, spot clean only.
Can I use the bag every day?

Absolutely! Our bags are built for everyday use — combining style, strength, and practicality for work, travel, school, or casual outings.
Are your bags waterproof?

While our bags are made with high-quality, water-resistant materials, they are not fully waterproof. We recommend avoiding heavy rain or prolonged water exposure.
Who are your bags made for?

Everyone. Our designs are gender-neutral, style-inclusive, and versatile enough to suit all age groups and lifestyles.
Where are your bags made?

Each bag is thoughtfully designed and manufactured in-house, with strict attention to quality at every stage — from fabric selection to final finish.